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Payment / Shipping / Returns

Payment

You can pay with the following payment options at the FAIFA Online Shop:

  • Credit Card (Visa, Mastercard, Maestro)
  • Klarna
  • Paypal
  • Google Pay
  • Apple Pay
  • Shop Pay

Please note that you have to pay your order in advance.

 

Shipping & Delivery

Faifa ships to most of the countries in the European Union. Shipping costs will be calculated at the checkout after typing in your destination.

Please make sure that your adress is spelled and written correctly. In case of any damages to your package caused by third parties, Fairlich OG will not be held liable. 

Your ordered goods will be shipped after your payment has been recieved. The average delivery time is 6 working days.

 

Returns

The buyer may withdraw from the sales contract by contacting FAIRLICH OG directly to info@faifa.at within 30 days without needing to provide reasons. The deadline is calculated according to the date on which the buyer has taken possession of the goods. The customer must bear the cost of the returned goods himself.

If you would like to exchange the goods, please contact info@faifa.at with your full name and your order number and information if you wish for a return or an exchange for another size or another product. We will then give you the instructions for the return/exchange. No delivery costs will be incurred for the replacement delivery.

Upon receiving and reviewing your return, you will receive a refund within 14 days of receipt of the return. The refund will be credited to the same account used at the time of purchase.